Our June Exceptional Customer of the Month is Rosemari Odom. We had an ill technician and had to reschedule Rosemari the day of her installation. She was so very kind about it, and we were able to come back with her favorite technician a couple days later. We try our very best to always keep our promises, and when we needed to change her appointment, we really appreciated her being so understanding. Thank you for being such a great customer! This month’s Exceptional Customer will get a $50 gift card to Pretzel & Pizza Creations!
Thank you to all our Exceptional Customers!
At Frederick Air, we have an Exceptional Customer Jar where anyone in the office or in the field can nominate customers that are helpful or wonderful or touched our lives in some way. Anything from rescheduling maintenance so we could get to a customer without air conditioning to bringing cold water to our crew working in a hot attic. Each month we read aloud those nominated and one is randomly selected as our Exceptional Customer of the Month.