Location

Frederick Air, Inc
3 King Avenue
Frederick, MD 21701
Phone: (301) 663-0300
Fax: 301-662-1042

Business Hours: 8:00am to 5:00pm

Evening and Weekends Available by Appointment

Need a Service Call or New System Installation?

We want to make it affordable and easy to have your HVAC equipment serviced or repaired. Should you need a new AC installation or a new heater, we'll work with you to stay within your budget.

Our knowledgeable staff is ready with the latest information about programs that you can take advantage of to save you money on new heating and cooling equipment for your home.

Call us today to discuss our flexible financing options. Keep your system running in tip-top condition and stay cool and comfortable all year long.

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24 Hour Service

Our friendly technicians are available 24 hours a day for your emergency service needs. Simply give Frederick Air, Inc a call, day or night, and let one of our technicians help you with your problem. We are always here to assist you.

Washington Gas Helps Government Employees Affected During Shutdown

Frederick Air | January 22, 2019

Since the government went into a partial shutdown on December 22, 2018, over 800,000 federal employees are said to be affected. Among these, many have been sent home, while others were required to do their work without pay. 

But while our lawgivers are playing politics with nearly a million families' livelihoods, one of  D.C's largest utility companies has offered to help those federal employees in their area. Those families that are potentially cash-strapped will receive aid with keeping their heat on during winter. 

Washington Gas, which has more than one million customers in D.C., Maryland, and Virginia, will offer those affected by the shutdown a range of flexible payment plans, such as deferred payment, or a program that will allow them to spread the cost of their winter heating throughout the upcoming year. 

In a statement, Adrian Chapman, president, and CEO of Washington Gas, said that “We recognize that federal government employees may be in a challenging financial position as the shutdown continues. We will work with affected employees so that they continue to receive their natural gas service without interruption.”

The company said that it would work with those that have been negatively affected by the partial shutdown and who “show a willingness to pay past due amounts” by deferring payments. These types of agreements will prevent customers from accruing turn-off notices, late charges, and collection calls.

Washington Gas will also offer a year-long budget plan that will allow its customers to spread the cost of their winter heating bills throughout the next 12 months to account for the typically higher payments during this time of year. 

The exact plans that will assist their customers include:

The Washington Gas Budget Plan

This plan will allow all eligible customers to spread the cost of winter heating over 12 months. It will help minimize the impact of higher bills during the cold seasons and will allow them to manage their household budget better. 

Payment Deferments

Washington Gas will collaborate with all eligible customers who are unable to pay the “past due bill amount” as well as the “current charges” on their gas bill. It is done via deferred payment arrangements upon request. The company will comply with all laws, tariff regulations, and orders of its regulators when extending these payment deferments.

The agreement will prevent further credit action on the account such as late charges, reminders, turn off notices, or collection calls, as long as the customers abide by the agreement. 

The Washington Area Fuel Fund (WAFF)

WAFF funds by Washington Gas and administered by The Salvation Army. The program aims at helping families who either do not qualify for or who have exhausted their government energy assistance. WAFF will provide funds for all types of fuel during the winter months.

Families of four earning up to $75,050 could qualify for this type of assistance. WAFF also accepts donations and every dollar given will go directly to those affected. Washington Gas will pay for all administrative fees for the fund. If you are in need of this assistance, contact the Salvation Army at 888-318-WAFF (9233) or visit www.waffhelp.org

Federal employees that are affected by the shutdown and who want to make arrangements with Washington Gas should call 1-844-WASHGAS (844-927-4427) and discuss their situation with the call customer service representatives.

 

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