Location

Frederick Air, Inc
3 King Avenue
Frederick, MD 21701
Phone: (301) 663-0300
Fax: 301-662-1042

Business Hours: 8:00am to 5:00pm

Evening and Weekends Available by Appointment

Need a Service Call or New System Installation?

We want to make it affordable and easy to have your HVAC equipment serviced or repaired. Should you need a new AC installation or a new heater, we'll work with you to stay within your budget.

Our knowledgeable staff is ready with the latest information about programs that you can take advantage of to save you money on new heating and cooling equipment for your home.

Call us today to discuss our flexible financing options. Keep your system running in tip-top condition and stay cool and comfortable all year long.

Be sure to print out our Internet coupons where you can find money-saving discounts on products and services.

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Call Us: (301) 663-0300

 

24 Hour Service

Our friendly technicians are available 24 hours a day for your emergency service needs. Simply give Frederick Air, Inc a call, day or night, and let one of our technicians help you with your problem. We are always here to assist you.

Doing "Whatever it Takes" for Our Hearing Impaired Customers

Frederick Air | March 16, 2018

Every member of the Frederick Air Family matters and we want to do everything we can for them. That's why we've adjusted our processes so that working with your local HVAC company is easier for those who are hearing impaired. To help those in Frederick's deaf community, our dispatchers are equipped to text with customers and our Protection Plan visits can be scheduled online with any browser or mobile device. If there is a technical question, our mobile site is equipped with Text-A-Tech, which allows our on-call technicians to communicate via text with our customers as well.

Dispatcher Conversations

We always let our customers know when their technician is on the way. We're able to provide these notifications via text for our hearing impaired community, instead of the typical phone call.

Online Scheduling

We've been using our online scheduling system for a while now, but we recently made it available to everyone who is scheduling their Protection Plan visit. This website makes it easy for anyone to select a service window that works for them. Simply click on the right time for you, fill out your information, and click "confirm booking" at the bottom of the page. If there are any issues with your time slot, a customer service representative will reach out to you.

We appreciate all of our customers and strive to make it easier for those with hearing impairments to work with their HVAC provider. If you are in need of service, send us an email at info@frederickair <dot> com. 

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